Comprehensive Claims Management
Marine Cargo Claims
We provide specialist marine cargo claims recovery services for cargo owners, freight forwarders, insurers, and logistics providers worldwide. With deep expertise in international shipping and maritime logistics, we recover losses efficiently while protecting your commercial interests.
Our team handles a broad range of claims, including containerised, bulk, and reefer cargo, General Average, demurrage, transit delays, shortages, contamination, cargo damage, and improper handling.
Through established relationships with ocean carriers, P&I Clubs, and an international network of maritime lawyers, we pursue the most effective recovery strategy resolving claims commercially wherever possible, with legal support when required.
We actively monitor limitation periods to protect your right to claim, and offer our services on a No Result, No Pay basis.
Inland Transportation Claims
Land claims remain a major challenge across Africa, with many unsuccessful recoveries linked to Goods in Transit (GIT) claims. Oceanix Recovery Ltd specialises in cargo claims across the entire inland logistics chain, covering air, road, rail, and warehousing. Our team's strong grounding in contract law gives clients a clear advantage in disputes involving carriers' standard terms and conditions. Backed by an international network of lawyers, we respond rapidly, offering support 24 hours a day, 365 days a year.
We handle a comprehensive range of land claims, including: Warehouse fires and theft, Goods in Transit (GIT) claims, Hijacking cases
Our proven track record ensures effective results. Where a claim is paid out and third-party negligence or liability is evident, we pursue recourse actions to recover costs supporting competitive premiums for clients and building lasting partnerships with insurers who benefit from our recovery expertise.
Air Cargo Claims
Under the airway bill, legal action against the carrier must be initiated within two years of the goods' discharge.
We manage extensive air transit recovery operations worldwide, supported by a dedicated team of case handlers. In several cases, we've secured recoveries exceeding the liability limits set by international air transport conventions.
Our claims handlers are well-versed in the two primary conventions governing carriage of goods by air the Warsaw Convention (1929) and the Montreal Convention (1999), including their protocols and skilled at identifying the most advantageous jurisdictions to achieve better outcomes, even where cargo weight limitations would otherwise restrict compensation.
For clients facing legislative complexity, high claim volumes, or capacity constraints, Oceanix offers tailored outsourcing services, maintaining full control of each case to ensure the best possible results.
Closed Case Reviews
Not every claim reaches its full potential the first time around. Oceanix Recovery's Closed Case Review service takes a fresh look at files previously classed as unrecoverable, applying updated expertise, evolving case law, and renewed carrier or insurer engagement to uncover opportunities that may have been missed. Our team systematically re-examines documentation, liability positions, and limitation periods to identify claims where circumstances have changed or a different recovery strategy could yield results. This includes revisiting jurisdictional options, reassessing evidence , and re-engaging with carriers or third parties where new grounds for recourse exist. This service is offered on No Result, No Pay basis, so there's no risk in having your closed files reassessed. For insurers and logistics providers managing large claim volumes, Closed Case Reviews offer a valuable opportunity to recover value from files already written off strengthening your bottom line at no additional cost.
Business Hours
Weekdays: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed
Telephone: +237 (0) 672 239 339
Email: contact@oceanixrecovery.com